Staff Engineer - IT Operations & Systems

Welcome to my professional portfolio. I am Mark Bronsdon, Staff Engineer – IT Operations & Systems, with a proven track record of delivering and scaling complex technology solutions across global enterprises.

With over a decade of experience in IT operations, applications, and systems integration, I specialise in designing, deploying, and optimising infrastructure across cloud and on-premise environments. My expertise spans Google Workspace, Slack, Zoom, Entra ID, Atlassian, and Google Cloud Platform, with a strong focus on automation, lifecycle management, SSO/SCIM provisioning, and enterprise collaboration tools.

I am actively driving the adoption and integration of AI-powered platforms, including Google Gemini and Atlassian Rovo, enabling smarter workflows, enhanced decision-making, and future-ready IT operations.

Beyond platforms, my skills extend to programming in C++, Java, JavaScript, and Python, and I bring a deep understanding of ITIL methodologies, process-driven project execution, and cross-functional leadership.

I am passionate about blending technical expertise, AI innovation, and operational strategy to deliver solutions that not only meet business needs but also unlock new opportunities for growth. Explore my portfolio to see how I help organisations leverage cutting-edge technologies to drive efficiency, resilience, and scale.